Privacy Policy

Last Updated: January 2024

1. Introduction

Ambiance Valmond (hereinafter "we", "our", "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

2. Data Controller

Ambiance Valmond
ZAC DES COTEAUX, 15 RUE CHAMPAGNE SAINT GEORGES
17810 SAINT-GEORGES-DES-COTEAUX
Charente-Maritime, France
SIREN: 533849014
SIRET: 53384901400014
Email: contact@ambiancevalmond.org
Phone: 05 46 91 23 45

Director: Emmanuel Jean Antoine Reymond

3. Data Collected

We collect the following personal data:

  • Identification data: name, first name, email address, phone number
  • Location data: postal address
  • Communication data: content of your messages and requests
  • Technical data: IP address, browser type, pages visited (via cookies)

4. Processing Purposes

Your personal data is used for:

  • Responding to your contact and quote requests
  • Managing customer relationships and project follow-up
  • Sending you information about our services (with your consent)
  • Improving our website and services
  • Complying with legal and regulatory obligations

5. Legal Basis

The processing of your data is based on:

  • Your consent (newsletter, cookies)
  • Performance of a contract or pre-contractual measures (quotes, orders)
  • Our legitimate interest (improving our services)
  • Compliance with legal obligations

6. Data Retention

Your data is retained:

  • Customer data: duration of commercial relationship + 3 years
  • Prospect data: 3 years from last contact
  • Accounting data: 10 years (legal obligation)
  • Cookies: maximum 13 months

7. Data Sharing

Your data may be shared with:

  • Our technical service providers (hosting, maintenance)
  • Our commercial partners (manufacturers, installers) solely for the execution of your project
  • Competent authorities if required by law

We never sell your data to third parties.

8. Your Rights

In accordance with GDPR, you have the following rights:

  • Right of access: obtain a copy of your data
  • Right of rectification: correct your inaccurate data
  • Right to erasure: delete your data (under certain conditions)
  • Right to restriction: limit the processing of your data
  • Right to portability: retrieve your data in a structured format
  • Right to object: object to the processing of your data
  • Right to withdraw consent: at any time

To exercise your rights, contact us at: contact@ambiancevalmond.org

You also have the right to file a complaint with the CNIL: www.cnil.fr

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration.

10. Cookies

Our website uses cookies. For more information, please see our cookie policy.

11. Your Choices & Opt-Out (Information Collection and Advertising)

You have several options to control the collection and use of your information, including for advertising purposes:

11.1. Cookie Controls

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Microsoft Edge: Settings > Privacy, search, and services > Cookies and site permissions
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Apple Safari: Preferences > Privacy > Cookies and website data

Important: Disabling cookies may prevent certain features of our website from functioning properly, including form submissions and personalized content.

11.2. Interest-Based Advertising Opt-Out

You can opt out of interest-based advertising from participating companies through the following resources:

11.3. Microsoft Advertising Personalization Opt-Out

If you use Microsoft services, you can manage your advertising preferences and opt out of personalized advertising through Microsoft's privacy settings:

https://account.microsoft.com/privacy/ad-settings

This allows you to control how Microsoft uses your information for advertising purposes across Microsoft services.

11.4. Consent Withdrawal

If our website uses analytics or advertising tags, you can withdraw your consent at any time by:

  • Clicking the "Cookie Preferences" link in the footer of any page
  • Adjusting your cookie preferences in the cookie preferences modal
  • Disabling cookies through your browser settings as described above

Note: Currently, our website does not use third-party analytics or advertising tracking tags. However, we reserve the right to implement such services in the future, and you will be able to manage your preferences through the methods described above.

11.5. Contact Method for Privacy Requests

For any privacy-related requests, including opt-out requests, data access requests, or questions about our data practices, please contact us:

Email: contact@ambiancevalmond.org
Alternative Email (Privacy Requests): privacy@ambiancevalmond.org (please note: this email address should be configured to forward to contact@ambiancevalmond.org)
Phone: 05 46 91 23 45
Address: ZAC DES COTEAUX, 15 RUE CHAMPAGNE SAINT GEORGES, 17810 SAINT-GEORGES-DES-COTEAUX, Charente-Maritime, France

We will respond to your request within 30 days as required by applicable data protection laws.

12. Modifications

This policy may be modified. The date of last update is indicated at the top of this page.

13. Contact

For any questions regarding this privacy policy, please contact us:

Email: contact@ambiancevalmond.org
Phone: 05 46 91 23 45
Address: ZAC DES COTEAUX, 15 RUE CHAMPAGNE SAINT GEORGES, 17810 SAINT-GEORGES-DES-COTEAUX